Which countries do you deliver to?
We deliver to Australia and India, with prices in AUD and INR. For New Zealand, Fiji, Papua New Guinea and other countries, please request a quote and our team will help.
How do I pay?
In Australia, you can pay by card, Apple Pay or Google Pay. In India, you can pay by UPI or bank transfer to ANSTEL Private Limited. Your payment details are shown after you place your order and in your confirmation email.
When will my Indian order ship?
As soon as we confirm your UPI or bank payment, usually within 1 business day. Please use your order number as the payment reference so we can match it quickly.
Do the prices include GST?
Yes. Prices include 10% GST in Australia and applicable GST in India. You will receive a GST invoice for your order.
Do I need a SIM card?
Most GPS trackers need a data SIM card to send location data. Unless a product says a SIM is included, you will need one. We can supply suitable IoT SIM cards — ask us for details.
Do I need a tracking platform?
Yes. The tracker sends data to a platform where you see locations, trips and reports. We can recommend and set up a platform for you.
How hard is installation?
OBD trackers plug straight into the vehicle's diagnostic port and take minutes. Hard-wired trackers are best installed by an auto electrician. We can recommend installers for fleet projects.
Do you offer bulk or fleet pricing?
Yes. For larger orders, use the "Request a quote" button on any product or our Contact page, and we will send volume pricing.
Are your devices certified?
Yes. Devices sold in Australia carry the RCM mark, and devices sold in India have WPC approval. See our Certifications page for details.
How do I track my order?
You will receive a tracking link by email when your order ships. You can also log in to your account to see your order status.
What is your warranty?
All devices come with the manufacturer's warranty. See our Warranty page for details.
How do I contact support?
Email support@anstelglobal.com. In India, you can also call +91 96675 39207. For quotes and new orders, email sales@anstelglobal.com.
Can I return a product?
Yes, within the conditions in our Refund Policy. Faulty items are always repaired, replaced or refunded.
Is it legal to use a GPS tracker?
Yes, when used lawfully — for example, on vehicles and assets you own or manage, with any required consent from drivers or other people. Tracking a person or vehicle without the right to do so may be illegal.