Shipping policy

Shipping Information

Where we deliver

 

We deliver to addresses in Australia and India. For New Zealand, Fiji, Papua New Guinea and other countries, please request a quote through our Contact page and our team will arrange pricing and delivery.

Australia

- Ships from: our Australian warehouse

- Dispatch: within 1–2 business days of your order

- Delivery: usually 2–7 business days, depending on your location

- Standard shipping: A$20.00

- Free standard shipping on orders of A$5,000.00 or more

- Carriers: trusted couriers such as Australia Post and Sendle

India

- Ships from: our India warehouse in Gurugram

- Dispatch: within 1–2 business days after your payment is confirmed

- Delivery: usually 2–7 business days, depending on your location

- Standard shipping: ₹299

- Free standard shipping on orders of ₹5,000 or more

- Carriers: our courier partners via Shiprocket

- Orders paid by UPI or bank transfer are dispatched once we confirm your payment. Unpaid orders are cancelled after 3 days.


Tracking

 

Once your order ships, you will receive an email with your tracking number and a tracking link. You can also track orders from your account.

 

Devices with lithium batteries

 

Some tracking devices contain lithium batteries. For safety rules, these may only be sent by road transport, which can take slightly longer than air express services.

 

Damaged or missing parcels

 

If your parcel arrives damaged or does not arrive within the estimated time, contact us at sales@anstelglobal.com and we will help resolve it.

 

Bulk and fleet orders

 

For large orders, delivery times and costs may vary. We will confirm these with you before dispatch.